We at Affordable Web Design Ltd do our best to help our clients every step of the way. However it is important for the client to understand that all estimates are based on time quotes, and any changes to the originally discussed project details could potentially affect the original cost estimate.
When we first give an estimate, it is based on the average time our experience has shown us that the type of requirements you have described to us general take.
Any changes or additions to what was originally discussed may require extra time, and you will receive a revised estimate taking into account any such possible time changes before we start any additional work, if it is possible. Sometimes it is impossible to know how long something will take until it is completed, because it can depend on a great number of unknown factors. For some work, such as Content Writing, any "ballpark estimate" shown on that particular page tries to give a general overall idea of required time but is not to be taken as an absolute quote.
If the client's new requirements pushes us beyond the original time estimate, we are happy to do all extra work, but extra work takes time. It should therefore be understood that if the client wants specific extras, such as a large number of images, special graphics, logos, different banners on different pages, additional pages, changes in existing pages, content writing, and so on, the time charge will be beyond the initially quoted time estimate and will vary according to those needs.
Consultation and other Support
Consultation with regards to marketing help, the writing or changing of website content, or help with normal computer functions not related to web design or hosting, whether in person, via telephone, or via email, is provided by our staff but may also be charged out on an hourly basis if it causes us to go over the originally estimated timeframe. Such consultation, whether by phone or in person, is considered part of the original timeframe estimate for the project. Any glitches or errors on our part will of course never be charged.