• For designs which have been estimated at up to $1000 + applicable tax, we require payment equal to the estimated amount before we begin the work. Any additional costs due to extra time will be due within 14 calendar days after we advise you that we have substantially completed your design.  
• For designs which have been estimated at between $1000 to $1,500, we require a deposit of $1000.00 at the time we begin work for you (plus the applicable tax) and the remainder within 7 calendar days after we advise you that we have substantially completed your design.  
• For designs estimated at over $1,500, the greater of either a $1,000 deposit or 50% of the estimated cost is due before we begin work on your project. Should completion be delayed beyond 4 weeks due to the client's inability to provide us with all necessary information for varying reasons, we will generate an invoice to cover any accrued time up to that date and will continue the project at a later date when the client is ready to continue.
• All programming costs are separate from web design costs, and the estimated programming charge must be paid in full before the programmer begins work.
• All initial consultations must be limited to one hour's duration and are at no cost and no obligation to the client. This applies to both office visits and telephone consultations.
• Once the client gives the go-ahead for the project, the deposit as described above must be received by Affordable Web Design Ltd before any work can commence.
• Once the client has given the go-ahead to Affordable Web Design Ltd, any subsequent change of that status which occurs within 60 days of the go-ahead date, will be subject to all incurred time charges plus a $200.00 administration fee. No refund will be given beyond 60 days from the initial go-ahead period. Initial deposits will then be credited to the client's account for future web work, which will be charged at the current hourly rate whenever the work is eventually done up to a limit of 2 years.
• Refund cheques for payments made by cheque will be sent to the client once the initial cheque has been processed through our banking institution.
• For yearly domain name registration and hosting services, we require the full one year fee at the time of setup. Domain name registration and hosting fees are non-refundable.

We accept Visa, Master Card, cheques and cash.

DELINQUENT ACCOUNTS

All accounts must be paid within 30 days from the date of the invoice. A late fee of 2.5% per month is applicable to accounts with balances due of over 30 days.

In the case of accounts which are more than 60 days overdue from date of work completion or, in the case of domain name registration and hosting, from the date the domain name was registered or renewed, or the hosting was setup or renewed, or in the case of refusal of payment for work done or domain name registration and hosting duly renewed, Affordable Web Design Ltd. reserves the right to remove the website content from the server until such time as payment has been received. Once payment and interest, as well as any other applicable fees, have been received,  Affordable Web Design Ltd. will endeavor to reinstate the website content as it was before it was removed. Delinquent accounts of over 90 days as per above are subject to further processing by an affiliated collection agency on behalf of Affordable Web Design Ltd. The delinquent account holder is then responsible for the collection agency fee, in addition to any outstanding account balance.