Affordable Web Design Ltd asks you to please familiarize yourself with our general policy overview before hiring our services.

GENERAL POLICY

The following is a general explanation of how we work with our clients.

Please note that you as the client are responsible for ensuring that you are familiar with our policies.

General Policy Overview

Our general policies are simple and straightforward and we ask everyone to familiarize themselves with them.

We try to take care of as much as possible for our clients, but we want to make sure that everyone is "on the same page" and that there are no surprises.

The most important factor for all clients to acknowledge is that a website is an advertising method only created to promote a business, and based on information given to us by the business owner or his/her representative. We are therefore not responsible for the accurancy of any information shown on the website. It is up to the website owner to read all content and ensure that there is no misrepresentation or error in how the customer's products or services are explained.


Affordable Web Design Ltd's general policies are binding once we begin a client's project.
Cost Estimates
  • All our project costs are based on whatever time we estimate will be necessary to complete your project based on our past experience of similar styles of projects.
  • The accuracy of your initial explanation of your needs is a must since it forms the base of our initial estimate.
  • Our initial estimate is based on an average timeframe to create your kind of project.
  • The client is responsible for providing the majority of the text and images necessary to create an effective project since they know best about their own business.
  • Affordable Web Design Ltd team members are always happy to help enhance your content, and as long as the estimated timeframe can accommodate any changes, there will be no extra charge.
  • If the client requires specific extras, such as special graphics, logos, a large number of images, additional pages over and more, additional functionality, the time charge will vary according to those specific needs.
  • Please check out our Content Writing section to understand the difference between full site content writing and additional guidance or help with your content.
  • Our original estimate is based on receiving all content once only.
  • We are happy to accommodate any client requests, but it is important that everyone understands that anything over the initially estimated timeframe will incur additional cost.
Refunds

Once a project has begun, there will be no refunds of any monies paid. If the project has been substantially completed, or if the client decides not to have us complete the project for whatever reason, payment of the original estimate will still be due in full.

Please note that domain name registration/renewal and yearly hosting services managed by our company are services that are paid out on your behalf to third party providers and are not refundable. We will automatically renew these services on your behalf as long as we receive notification of cancellation at least 2 weeks prior to the renewal date.

OTHER POINTS TO NOTE
  • Email Service - our POP/IMAP email service is free. We provide all the technical specs you will need to set up your own devices. However, should you be unable to set up your own devices such as desktop, laptop, tablet or phone, we recommend contacting computer technicians as that is their expertise.
  • Consultation - all discussions on content or marketing by phone, email or in person are considered part of your project timeframe since it forms part of the overall marketing strategy for your website. As long as you do not exceed the estimated timeframe, this time will be included in the initial cost.
  • Technical services - all technical assistance for hosting and domain registration is included for clients using our affiliated registrar or our hosting. We will also help our clients transfer their current services to our affiliated ones at no additional charge. Those wishing to continue using their current domain name registry and/or hosting services will be responsible for all technical issues with those non-associated third parties.
  • SEO- although we at Affordable Web Design Ltd are proud of our high success rate in helping our client rank highly in their respective top keyword searches, it is crucial to note that due to the vast number of constantly changing variables from the Search Engine providers such as Google, no one can guarantee high ranking through the third party search engines. Anyone making such a claim is in all likelihood misleading you.
  • Programming Instructions- we include one hour of free tutoring. Please note that this free tutoring is for the first person only. Should someone new need instruction at a later date, we will be happy to help based on our normal hourly time fee.
  • Updates and Additions - we are happy to accommodate all customer requests for updates and additions to the initial project, based on our normal hourly time fee.
  • Domain Registration or Hosting Cancellation - unless we are advised of a wish to cancel the domain name or the hosting service by the client at least 14 days prior to expiration of domain name and/or yearly hosting, Affordable Web Design Ltd will automatically renew said services on behalf of the client in order to avoid any interruption in service and the domain name and hosting fees will be due immediately upon receipt of our invoice.


POLICIES

Please ensure that you read all our company policies. Hiring Affordable Web Design Ltd for any web services constitutes an acknowledgement that the client agrees to be legally bound by our various policies.


Affordable Web Design Ltd encourages you to read our General Policy so that there are no surprises.
GENERAL POLICIES
Affordable Web Design Ltd encourages you to read our Payment Policy so that there are no surprises.
PAYMENT POLICY
Affordable Web Design Ltd will not use any personal information other than for the purpose of completing a project.
PRIVACY POLICY